Get in touch
We're a small team and we read every email. Whether it's a question about your order, advice on which grind suits your setup, or anything else — just write to us.
We aim to respond within one business day, Monday to Friday.
Common questions
Order issue or refund
Include your order number and a description of the problem.
Read our refunds policyWhich grind should I choose?
Espresso machine → Espresso. Moka pot → Espresso or Filter. French press / pour over → Filter. Unsure? Go Whole Bean and grind fresh.
Where is my order?
We roast on Mondays and Thursdays and dispatch within 48 hours. You'll receive a shipping confirmation by email.
View your orders